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Shipping Policy – Plant Clinica

At Plant Clinica, we aim to deliver your agricultural products safely and in a timely manner. Please review our shipping policy below.

1. Shipping Areas

We currently ship orders within the country only. International shipping is not available at this time.

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.

3. Shipping Time

Estimated delivery time is 2–5 business days, depending on your location and courier service. Delivery times are estimates and may vary due to external factors beyond our control.

4. Shipping Fees

Shipping fees are calculated at checkout based on order size, weight, and delivery location.
Shipping fees are non-refundable, even in the case of returns or order cancellations.

5. Live Plants Shipping

Due to the sensitive nature of live plants:

• Plants are carefully packed to ensure safe delivery

• Plant Clinica is not responsible for minor natural changes in plant appearance during transit

• Customers are advised to receive and unpack plants immediately upon delivery

6. Delays and Delivery Issues

Plant Clinica is not responsible for shipping delays caused by courier services, weather conditions, or incorrect delivery information provided by the customer.

7. Incorrect Address

Please ensure that your shipping address and contact details are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Damaged Shipments

If your order arrives damaged, please contact us within 24 hours of delivery at:
info@plantclinca.com
Include clear photos of the damaged item and packaging so we can assist you.

9. Order Tracking

Once your order is shipped, tracking details will be shared with you when available.

10. Contact Information

For any shipping-related questions, please contact us at:
info@plantclinca.com